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3 years Angies List Award

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2015 Columbia Award

 

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Columbia, Maryland, March 10, 2015 – Aurora Energy, Inc., a Columbia-based solar installer and SunPower Elite Dealer,  received the SunPower “Residential National Intelligent Award” for a residential solar photovoltaic project commissioned in 2014. The company won this national award for its installation of a 16.08 kilowatt (kW) solar power system at the Davis residence in Severna Park, Maryland. North American SunPower dealers are selected to receive the “Residential National Intelligent Award” for projects demonstrating the highest quality system design and installation, as well as owner satisfaction.View from Water“We congratulate Aurora Energy, Inc. on the design and construction of this unique, high efficiency SunPower installation, which is expected to deliver reliable solar energy and electricity savings to Davis Family over the life of the system,” said Howard Wenger, SunPower president, business units. “Aurora Energy, Inc has demonstrated a commitment to excellence worthy of this prestigious award, and we look forward to their continued success as a SunPower Premier Dealer in 2015.”SunPower Man on Roof“The Customer home is situated in the shade of old oak trees with a slate roof that included various complicated roof pitches”, said Jason Brennan, Project Manager. “Built in a critical area, there was no chance of improving the home’s solar access, so we focused our efforts on their boat house which is at the end of a 280 foot pier and has excellent southern exposure. Mr. Davis owns a software company and has an appreciation of advanced technology. When the X21 series was introduced, the Davis’s decided it was time to go solar. With limited space on the boathouse roof and an eye for aesthetics, the 335 Signature Black panel was decided on. By using SunPower’s most efficient panels, the Davis’s were able to maximize the potential of their roof, significantly reduce their reliance on the power company, and enjoy a beautiful waterfront view of the sun at work!”BETHESDA, Pradel 1

“We got quotes from 3 different installers, and Aurora’s was the best. The Sunpower panels deliver more KWh (they’re more efficient) and so they reduce the breakeven time and deliver far greater return over the estimated life of the system (versus less efficient panels)”, said Mr. Davis the homeowner. “The Aurora personnel were professional, timely, courteous, and kept the jobsite clean. They were also very knowledgeable and took time to answer our questions. A great experience. Highly recommended.”Aurora Intelegant Award 1“Aurora Energy, Inc. is honored to receive the 2014 ‘Residential National Intelegant Award’ from SunPower,” said Dr. Mahjouri CEO of Aurora Energy, Inc.. “SunPower’s high efficiency solar technology combined with Aurora Energy, Inc.’s reputation for quality craftsmanship and customer service will help ensure that Mr. Davis’s SunPower system reliably delivers economic and environmental benefits for the next 25 years or more.”

White House Solar Panel Installation in 2002

In 2002 Aurora Energy provided a turnkey solution including site analysis, engineering, design and installation for The White House project.The White House Solar Panel system is a 9.4 kW grid-tied.White-House-solar-panelsThe system included the installation of 145 roof mounted solar panels, 3 grid-tied inverters and utility interconnection.

In 1979, President Carter had predicted the solar water heater on the White House grounds will ”either be a curiosity, a museum piece, an example of a road not taken, or it can be just a small part of one of the greatest and most exciting adventures ever undertaken by the American people.”

The vast majority of the solar panels President Carter installed went to Unity College in Maine. One is at Carter’s presidential library in Atlanta, Ga., while another is at the Smithsonian’s Museum of American History.

COMPLETION DATE:
August 2002

Aurora Energy at The White HouseInstallation Team

HAPPY

CUSTOMERS

We have proudly served customers in  Maryland since July 2007:

Customer Satisfaction

"They repaired a screen mesh around the base of my solar panels that had been torn by heavy snow storms.  They did not charge for this service."

"I chose Aurora Energy to install solar panels on my house roof after extensive research.  They are one of the first solar installers in the Washington DC area and have extensive experience.  They were chosen to install solar panels on the White House and Pentagon."

"My experience with them has always been excellent.  They know their job, use the BEST panels available, and have the most experience. They explain everything as they go.  I would not even consider another company."

"I have not paid for electricity since they installed my solar panels and I have a western exposure (not as good as a southern exposure) and older panels that are not as efficient as the new ones. I only pay about $7/month for the connection to the grid and I get a payment from Pepco each year for the excess electricity I produce and send back to the grid.  I have had any NO problems with the solar panels in the 6 years they have been on my roof."

Solar Installation in Chesapeake City, Maryland
Mary B.

Background

In January, 2006, Aurora Energy, Inc. installed a (16) 170W modulesolar PV array (2 .72 kW) and an 80 gallon solar water heater system.Whole House Broadley 2006

In 2007, Aurora Energy, Inc. installed an (18) 170W module solar PV array (3.06kW) and a 60 gallon solar water heater system to service an addition to our house.

In 2010, Aurora Energy, Inc installed (9) additional 175W PV modules (1.575 kW), adding to the 2007 (18) 170W module PV array. This project was completed 12/17/2010.

In August, 2011, Aurora Energy Inc.replaced (2) 170W panels in our 2006 16 module array with (2) compatible 175W replacement modules.

On August 2nd and 3rd, 2012 Aurora Energy, Inc. removed (32) 170 kW panels and on September 26, 2012 replaced them with (24) new 255W modules, (1) new 190W module and (1) new 6.0 PV inverter.

Whole House 2006

In 2006, my husband and I chose Aurora Energy, Inc. to install a (16) 170W module solar PV array (2 .72 kW), based on their expertise demonstrated by previous government and residential projects, and recommendations received from our power company and the MEA (Maryland Energy Adm.). They recommended highly rated solar panels manufactured in MD, which was also a factor in our choice, as was the 25-year Warranty. The project was completed 1/11/2006. An 80 gallon solar water heater was also installed.

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In 2007, Aurora Energy, Inc. installed an (18) 170W module solar PV array (3.06kW). This project was completed 1/10/2007. A 60 gallon solar water heater was also installed to service an addition to our house.

In 2010, Aurora Energy, Inc installed (9) additional 175W PV modules (1.575 kW), adding to the 2007 (18) 170W module PV array. This project was completed 12/17/2010. At this point, we had 7.355 kW total. Since our home energy is totally electric, the two solar panel arrays, together with the two solar water heaters (which supply approx. 95% of our hot water) had reduced our power usage from the “grid” by 75% from year-end 2005 to year-end 2010.

In August, 2011, we experienced a junction box failure in two 170W panels in our 2006 (16) module array, putting a string of (8) panels out of order. Upon receiving our service call, Aurora Energy technicians arrived the next day to remove the panels. Because 170W modules were no longer being manufactured, Aurora Energy was able to obtain two compatible 175W replacement modules from the manufacturer and reinstalled the string at no cost to us, upgrading our total DC system capacity to 7.365 kW.

On 7/31/2012, we contacted Aurora Energy to let them know that we had a 170W module failure with a (9 ) module string shut-down on our 2007 array. On August 2nd, Aurora Energy technicians removed the suspected module and confirmed a junction box related failure. Coincidentally, the manufacturer had sent a “Product Advisory” on 7/25/2012 to Aurora Energy, Inc. that stated, …”Testing has shown there is a limited risk of cable to busbar disconnection in the junction box that, in rare cases, may lead to a thermal event in certain applications….”. All of our 170W modules were included on the manufacturer’s list of affected modules.

After three module “thermal events”, a 7/25/2012 Product Advisory letter, and a warning that our Homeowners Insurance would not reimburse us for “secondary damage to surrounding materials that are not fire resistant” now that we had received notice of the danger, we ordered Aurora Energy, Inc. to remove all (32) 170W modules, which was accomplished by end of day August 3rd.

We discovered that the manufacturer, a European based energy company, had shut down their solar operation and that 175W replacement modules would not be available to us. After the President of Aurora Energy, Inc. explored all options available to us, he initiated a dialogue between the manufacturer and me to resolve a financial settlement. Aurora Energy, Inc. then, at our request, designed two new systems using our (11) remaining 175W modules plus (1) compatible 190W module (Mfg. in Canada), and our existing inverter for System #1, and (24) new 255W modules (Mfg. in Oregon), and a new inverter for system #2.

Aurora Energy, Inc. designed the systems, obtained all the parts, secured the required building and electrical permits, installed and secured inspection approvals by 9/26/2012, gave advice for an IRS Energy Credit, and applied on our behalf to the MEA for a Solar Energy Grant. Our solar systems were upgraded to 8.235 kW, increasing our DC system capacity by 800 watts more than the original systems.

Throughout our solar projects starting in 2006 until September, 2011 we found each member of the Aurora Energy team we dealt with to be very responsive to our needs, extensively trained, very courteous, and highly professional. This company brings Customer Service to a new level … a true partnership. We offer our highest possible recommendation of Aurora Energy, Inc. to anyone considering solar power.
Aurora Energy, Inc. designed the systems, obtained all the parts, secured the required building and electrical permits, installed and secured inspection approvals by 9/26/2012, gave advice for an IRS Energy Credit and applied on our behalf to the MEA for a Solar Energy Grant. Our solar systems were upgraded to 8.235 kW, increasing our DC system capacity by 800 watts more than the original systems.

Glen H. from Columbia, MD April 21, 2014

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In 2009, after MUCH research, I selected Aurora Energy to install a 4.6KW Sun Power PV system on my house. I found Aurora to be a very knowledgeable, friendly company, and very easy to work with. I was very pleased with the entire process: from sales and design to top-notch installation and system commissioning, and the completion of numerous incentive forms. Everything worked out so well, I had Aurora install an additional 3.9KW Sun Power PV system on my house in 2013. Now I have enough power to cover 100% of my house load and my plug-in car. Also, instead of me sending checks to BGE for electricity, they send me a check for the excess electricity I generate each year; my latest check from BGE was $255. Sweet! Thank you Aurora. Almost forgot, the Sun Power Corp. has a quality assurance program where a PV-trained home inspector inspects the work of its dealers such as Aurora. As it turned out, my 2009 system was one of the systems selected for inspection. The home inspector spent about 2 hours inspecting EVERYTHING: panels, solar angles, shade analysis, wire connections, conduit runs, inverter, disconnects, breakers, grounding, safety labels, etc. I was amazed and impressed by the thoroughness of the inspection. Aurora usually gets high marks for their systems, but for my particular system, Aurora got a 100% inspection rating… it was perfect! Can’t get any better than that. So to paraphrase an old TV commercial: You’re in good hands with Aurora.Glen H. from Columbia, MD April 21, 2014 – In 2009, after MUCH research, I selected Aurora Energy to install a 4.6KW Sun Power PV system on my house. I found Aurora to be a very knowledgeable, friendly company, and very easy to work with. I was very pleased with the entire process: from sales and design to top-notch installation and system commissioning, and the completion of numerous incentive forms. Everything worked out so well, I had Aurora install an additional 3.9KW Sun Power PV system on my house in 2013. Now I have enough power to cover 100% of my house load and my plug-in car. Also, instead of me sending checks to BGE for electricity, they send me a check for the excess electricity I generate each year; my latest check from BGE was $255. Sweet! Thank you Aurora. Almost forgot, the Sun Power Corp. has a quality assurance program where a PV-trained home inspector inspects the work of its dealers such as Aurora. As it turned out, my 2009 system was one of the systems selected for inspection. The home inspector spent about 2 hours inspecting EVERYTHING: panels, solar angles, shade analysis, wire connections, conduit runs, inverter, disconnects, breakers, grounding, safety labels, etc. I was amazed and impressed by the thoroughness of the inspection. Aurora usually gets high marks for their systems, but for my particular system, Aurora got a 100% inspection rating… it was perfect! Can’t get any better than that. So to paraphrase an old TV commercial: You’re in good hands with Aurora.

Ron & Nancy G. from Bethesda, MD

July 28, 2014 – They repaired a screen mesh around the base of my solar panels that had been torn by heavy snow storms. They did not charge for this service. I chose Aurora Energy to install solar panels on my house roof after extensive research.

They are the one of the first solar installers in the Washington DC area and have extensive experience. They were chosen to install solar panels on the White House and the Pentagon.

My experience with them has always been excellent. They know their job, use the BEST panels available, and have the most experience. They explain everything as they go. I would not even consider another company.I have not paid for electricity since they installed my solar panels and I have a western exposure (not as good as a southern exposure) and older panels that are not as efficient as the new ones.

I only pay about $7/month for the connection to the grid and I get a payment from Pepco each year for the excess electricity I produce and send back to the grid. I have had any NO problems with the solar panels in the 6 years they have been on my roof.

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